Online Record Maintenance

Mashcom maintains an online archive of all audio and transcribed files for reference and retrieval. Files can be searched within seconds through a very advanced, yet simple, search module even with very little file information.

Doctor can search a report and then print out, email or fax directly from his PC to the target person or department without wasting any time and energy, or involving the transcriptionists. This is very important because, according to a survey, every document takes 20 minutes to be filed and another 40 minutes to be retrieved, and in more than 20% of cases, gets lost. With electronic reports, there are no filing or retrieval times and no lost documents ever.

As another example, insurance companies come up with a query about a claim only after 2-3 months of the claim filing. To retrieve the file manually after that time is not only time consuming, but in most cases, next to impossible, as the file information provided to retrieve the file is very limited.

With Mashcom Online, even with limited information, the file can be traced 24X7 from any Internet PC, hassle free. Without any efforts.

• Electronic Reports
• Single/multiple search criteria
• Integration with existing systems
• Access to reports 24/7 from any internet PC